• Returns must be in new, unused condition so we can resell them.
• Returns must be one of our standard bags (not a custom bag).
• No custom bags can be returned.
• Bags may not be returned for imperfections in the leather. This is all part of the character of leather.
• Return shipping back to us is paid for by the member.
• Shipping must be post marked within 5 days of receiving the bag.
• The shipping cost to you is deducted from the refund amount.
• For any Paypal Purchases 3.5% will also be deducted as Paypal does not refund processing fees on the order.
• Refunds are issued once the package arrives back at the studio and it’s unused condition is verified.
• For Holiday orders, you have 5 working days from Christmas if it was a gift from or to someone else.

To initiate a return or exchange please contact us.